Dispatch / Delivery

Regular Dispatch

·        Our standard dispatch time is 15-17 working days.

·        New arrivals (if order is placed within 7 days of launch) and Formals require 25-30 working days to dispatch.

·        Articles with Adda work take up to 40-45 working days.

·        Bridal items necessitate up to 12-14 weeks for dispatch. We do recommend contacting our team to confirm possible dispatch times before your event.

Please be aware that despite our standard dispatch times, delays can occur due to items going out of stock. We make every effort to restock materials and patterns; however, this may extend the delivery date. Our team will provide updates accordingly. Refunds for delayed orders are available, except during Eid when schedules are extended and updated on our website.

Delivery

Delivery for local orders takes up to 3-4 working days, urban areas may take up to 6 working days and international deliveries take up to 7 working days. For Lahore, once the order is dispatched it will be delivered within 1-2 working days.

Customs, Duties and VAT

1. Customers of international shipments may be subject to import taxes, fees, VAT & customs duties.

2. Any applicable customs, import and collection fees are the responsibility of the customer and are charged according to the rules of the residing country.

3. DYOT can only take shipping charges and does not take any local taxes, VAT or duties since it can only be paid by the customer of residing country.

4. Taxes and fees are based on many factors, including location, material, item value, etc. We have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country.

5. If your order does require any additional charges, they must be paid by the customer for the package to clear customs.